Urban Hotel Kusatsu

Everything was neat and tidy and serviceable, in a lively and very central area. Car parking was an extra cost but the car was right outside the front door. Breakfast was also good.

The ceilings in the corridors were very low and not air-conditioned (the second point is common). I didn't try to open the frosted window but there didn't seem to be a view. The front desk staff member left me waiting for about two minutes or more upon arrival, while he finished up some paperwork, without saying anything. ?

the staff were responsive to my request. the hotel is near the station

its not that clean. the carpet was old and dirty.small room for its price.

Quiet

We are a family of four and booked twin room. The bed was really small for an adult with a kid sleeping together. Kids are free so it’s not really complaining but still really small bed !!

Quiet cheap compared to others

Quite far from attractions. Rooms are very small and staffs dont speak English.We have small baby and have tried hard to move all luggages upstairs plus the baby trolley.All 3 staffs (included supervisor) just standing there doing nothing (as it was late and noone else check in) but they did not help us at all.

So proper no issue to deal with very pleasant clean and handy round places to go train station, eating places. Well supplied of towels n toiletries but no coffee teas n sugar but ders coffee mugs glasses hot kettle even another glasses for brushing teeth. Grt even ders a very small old fridge yet so clean thumbs up. Buffet bfast superb loaded of grt comfort food so classy perfect o/whelming. Ps im impressed even there's a bath tub, slippers all hangers wooden n 6 pcs not only 2 haha. Quiet place n they made sure my request been delivered. Arigato gozaima

Staff cannot understand english well, cox after shower my bod moistursed n room was warm so i rsng reception if ok to open window to hv fresh air no result of my request. Clf b they're cautious coz my room 10th floor suicide in japan so high. Check out i asked for assistance re my luggage no result again so i myself brought down my 2 heavy luggages 1 by 1. I almst bump my head to the corner of the bed headboard corner not ok so sharp as room so tiny.Lastly, im missin a khaki uniqlo long skirt ? i already re arrange stuff fr my suitcase not der

anything

the accommodation had no curtain, dirty bathroom and mosquitoes

ふつ

There is no parking for people with disabilities or pregnant women! I asked for priority because I'm pregnant ?? with risks of miscarriage! And they don't offer that comfort to pregnant women.

Room had wide space and was tidy. it’s also good location to access shops and sites.

Walls were not thick enough to shut out voice and noise from other rooms.

The wifi is good and reliable, the space is small especially for family. The staffs customer service are excellent

The room is small especially for family. Not enough parking space.

Fine. I didn’t eat much. I’m not a big breakfast person

No Bad

No space for two

Nice place! Lot of food.

I like the break fast And very affordable price

Breakfast was good. The location of the hotel was good.

Superb

Good

Exceptional

Very good

Very good

Very good